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Make sure you are logging into the same account that you used to file your 2016 return. It is possible to have more than one user ID linked to the same email address. You can use our Account Recovery page to make sure this isn't the case. If you used TurboTax CD/download software to file your 2016 return, then your return will be saved on your computer's hard drive normally as a .tax file wherever you chose to save it to and not online in your account.
https://ttlc.intuit.com/replies/3302270
Make sure you are logging into the same account that you used to file your 2016 return. It is possible to have more than one user ID linked to the same email address. You can use our Account Recovery page to make sure this isn't the case. If you used TurboTax CD/download software to file your 2016 return, then your return will be saved on your computer's hard drive normally as a .tax file wherever you chose to save it to and not online in your account.
https://ttlc.intuit.com/replies/3302270
I was very close to being finished my 2018 return and now I can't find it! please help
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
Account recovery
https://myturbotax.intuit.com/account-recovery/
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password
Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.
https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have
https://ttlc.intuit.com/questions/1901535
https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac
https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows
I can't find my 2018 tax return on my computer where it was
saved by turbo tax Basic when I filed it electronically. It just
open empty new return and start questions. Please Help!!!
@Yury wrote:
I can't find my 2018 tax return on my computer where it was
saved by turbo tax Basic when I filed it electronically. It just
open empty new return and start questions. Please Help!!!
Any saved tax data files or PDF's of the 2018 tax return will, by default, be stored in Documents and in the TurboTax folder when using the TurboTax desktop CD/Download editions. Search your hard drive for the tax data file from 2018, it will have a file extension of .tax2018. Also look in the Recycle Bin if you are using a Windows based personal computer.
your screen went down just as we were finishing my taxes. Now it wont come back up. Is there anyway you can bring it back up? you have my personal information!!!!
Hello is anyone out there? Maybe this was a bad idea!!!
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