Can we use our bank account for our advance refund instead of Credit Karma?

[rjs]

No. The Refund Advance is available only on a Credit Karma Visa Debit Card.

[soledadsantos4]

Thank you

[shrimpmonkey]

 What if for whatever reason they are having trouble with their system can't verify your identity they can't figure it out and we're left with no other options so am I just supposed to start my taxes with another company or what there's absolutely no other way to get an advance I got one last year on a Turbo card why can't I use that?

[xmasbaby0]

@shrimpmonkey We are other users.   We have no power over how the terms of the refund advance are set up.   This year the terms require a credit karma card.   If you do not want to wait for the "bugs" to be worked out then you are free to prepare your tax return somewhere else.

[Caferguson]

So this is the kind of response we as TurboTax customers are supposed get? I have been using TurboTax for many years and this year is crap!! Credit Karma is a joke!! They can't verify my identity but they can monitor my credit score?? How's that even possible?? The "bugs" should've been worked out before the program was rolled out to customers!