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Can TurboTax tell me if I submitted to get a refund advance? Bank says no application was submitted but TurboTax tells me my refund is set to be issued with that bank.

Haven’t received approved or denied email but federal was already accepted yesterday.
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2 Replies
SForrestLO
Intuit Alumni

Can TurboTax tell me if I submitted to get a refund advance? Bank says no application was submitted but TurboTax tells me my refund is set to be issued with that bank.

Please see this Turbo Tax FAQ for more information on how to determine the refund method you chose.

How do I review the federal refund method I chose after filing with TurboTax Online?

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Can TurboTax tell me if I submitted to get a refund advance? Bank says no application was submitted but TurboTax tells me my refund is set to be issued with that bank.

So I was able to look at all the forms, I’m very concerned now due to the fact it is showing an application submitted to green dot bank? Absolutely nothing for first century bank for the tax advance. My question now is why and how is my information going to green dot bank if I never agreed nor have any contact with green dot bank? Even when I filed there was not one thing regarding green dot bank. I see green dot bank was a bank turbo tax used last year for tax advances, is there a chance TurboTax is sending application for tax advance to green dot bank instead of first century bank for 2021 refunds? I think this is the glitch a lot of customers may be having. First century bank has no info for my ssn however turbo tax tells me they sent everything? 

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