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Can't remember my password for the turbo tax website for the card

Info on the Debit card :

 

https://turbotax.intuit.com/stimulus-check/turbo-card/

 

 

For help with your pre-paid Visa card:

Call  (888) 285-4169

            

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

 

Colddoll
Returning Member

Can't remember my password for the turbo tax website for the card

I can't remember my password for Turbo on

Can't remember my password for the turbo tax website for the card

I can't remember my pw and can log in due to email that i no longer have

Can't remember my password for the turbo tax website for the card

You do have a problem ... you can use your userID, phone, email or OTHER to get into your account.  Once you do have access please update your information so you don't have this issue again.

 

To get a list of your User IDs and recover account access, you can use the tool at the link below.  Try using your phone number first.   After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and email address(es) that you can access,  here's another method.
Go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

 

 

To update your TurboTax account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/1900724-how-do-i-update-my-turbotax-account-information

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