turbotax icon
turbotax icon
turbotax icon
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Can't find Amend a return in TurboTax 2018

I read   https://ttlc.intuit.com/community/amending/help/how-do-i-amend-my-return-in-the-turbotax-cd-download...

 

However I couldn't follow this line " Inside your program, search for amend and then click the Jump to link."

 

When I searched, it returned a list of topics including the above document.  I did not see "Jump to" link.

I couldn't see any selection in the menus.

 

What am I missing?

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
MichelleLO
Intuit Alumni

Can't find Amend a return in TurboTax 2018

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Please visit the Contact Us page and select your product to get you to the right person.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

2 Replies
MichelleLO
Intuit Alumni

Can't find Amend a return in TurboTax 2018

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Please visit the Contact Us page and select your product to get you to the right person.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Can't find Amend a return in TurboTax 2018

ok, I did follow your instructions and contacted a live support person.  Once I did screen sharing, and followed the exact same steps I did before, then the "Jump to" Amend link showed up!

I couldn't explain it, but it is now working.

Use your Intuit Account to sign in to TurboTax.
By selecting Sign in, you agree to our Terms and acknowledge our Privacy Statement.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies