Can't E-File Missouri State Taxes

[QuincyPowell]

When I entered both my W-2s for 2023, it said that something could not be completed by e-filing online, and it had to be done by mail. It did not say which one was incomplete, nor what needed to be completed. 

I finished filing my federal return, and now my main profile says "FEDERAL - ACCEPTED" as well as "STATE MO - READY TO MAIL" with an option to "download return."

I downloaded the return, but now I have no clue whatsoever what to do next!

Please help!!!

[Jjdavis87]

I ran am having the same issue. When I printed out my state tax return forms, on the instructions page it says to "attach renewal of benefits application and supporting documents for Missouri Department of Social Services." I have searched everywhere for this form and cant find it anywhere.

[AmyC]

You can call, go online, or mail the form to renew your social services. See Medicaid Annual Renewals. You can delete the form from your MO tax return and then e-file.

If you are using:

• Online: see How do I view and delete forms in TTO?
•  Desktop: If you are working in the cd/download TurboTax program:
  1. On the top right, there is a FORMS button. 
  2. Click on FORMS.
  3. Locate the form you want to delete.
  4. Click on the form name.
  5. Below the form, bottom left, select DELETE FORM button. 

@Jjdavis87