turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

patch311
New Member

Can't access my 2020 taxes

it says I haven't filed my taxes yet and I have.  my card has also been charged from it
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

Can't access my 2020 taxes

To access your current year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

 

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

 

Or –

 

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

 

This will take you back to the 2020 online tax return.

 

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

Can't access my 2020 taxes

Just paying the fees does not file the return.  Did you continue on and  go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?

 

For the Online version check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.  Accepted only means they accepted your return FOR Processing.  Not that your return is right.

 

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

 

How to Efile

https://ttlc.intuit.com/community/e-file/help/how-do-i-e-file-my-personal-individual-tax-return/00/2...

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies