You'll need to sign in or create an account to connect with an expert.
Sorry the refund advance program is over. When you have to verify your identity, your refund is delayed, sometimes by as much as nine weeks. TurboTax will not get any information----you have to watch the IRS refund site for information.
I HAVE TO VERIFY MY IDENTITY
Sometimes the IRS chooses returns randomly to request verification of identity and sometimes there is something on the return that triggers the request. No matter why the IRS has required you to verify your identity, you need to follow their instructions in order to receive your refund. If you do not verify your identity you will not get your refund.
https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
seattlesweets425
New Member
tsr-company
Returning Member
JOSEPH-Htax
New Member
halaulaboy
New Member
billymac50
Returning Member