California says I haven't filed taxes for 2016, 2017 and 2019. I filed using Turbotax and received notification returns were accepted. How do I fix this?

[john95037]

I have account records showing I either paid taxes or received a refund

[VolvoGirl]

You have to ask California.  Maybe they have the wrong SSN for you or added more income to your returns?

[Critter-3]

Send them signed copies of the returns plus proof of payment or the refund.

[john95037]

I double check the information.  And, I may do 10k of side jobs during the year, I don't change anything.  They are going after 2016 returns and now more years following.  I'm thinking there is a Turbotax bug that leaves a box unchecked or something else small.

[john95037]

I sent them in the 568 doc and canceled check showing payment for amount on 568, didn't work.  They kept sending me threating letters saying I owed $0.00 and penalties.  Doesn't make sense. 

[john95037]

I already sent them the 568 and copy of cancelled check.  Crickets.   They keep claiming I owe them $0.00 and are demanding payment and penalties.  I included a check for the requested amount and penalties based on their formula.