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rchopp
New Member

Amended Return Problem

I was filing and amended return yesterday. I was just about complete and I got to the point where the software asked me if I wanted to mail checks or use direct debit and my power went out. I tried going back into it today and I cannot pick up where I left off. The original screen shows what I was got back from the IRS but when I try to amend the return it shows that I already added the 1099 . I don't want two entries for the same thing, if I delete it I'm back to where I was so I essentially broke your software. I'm hoping you can get rid of all changes I made to my account yesterday (3/14) so I can start again 

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1 Reply
CatinaT1
Expert Alumni

Amended Return Problem

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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