Amended 2018 Return - Cannot change efile status

[joelrevans]

I am trying to amend my 2018 return, which was originally e-filed.

When I attempt to amend the return, I receive the following message: "To move on, you must choose either E-file or File by mail for at least one of your returns." 

When I try to change the filing method on my federal return, I receive the following message: "File by mail is not available because you have selected to pay balance due with direct debit. If you want to file by mail, you must go back and choose a different method to pay your taxes."

My question is, how/where can I change my method of payment for an amendment? I have been up and down the return and cannot identify where this setting is located.

[NashayLO · Accepted solution]

The best way to e-file your 2018 return, since you are having this issue, would be to download your tax file and the Turbotax 2018 Desktop Software. Please see this Turbotax FAQ for more information, https://ttlc.intuit.com/community/amending/help/how-do-i-amend-my-return-in-the-turbotax-cd-download...

Here is the 2018 Amend Software for Windows, https://turbotax.intuit.com/personal-taxes/cd-download/amend/ty18/

Here is how you get the 2018 Amend Software for Mac, https://ttlc.intuit.com/community/amending/help/how-to-amend-change-or-correct-a-return-you-already-...

[arielcook]

What do I do if a pop-up says Mac cannot detect malicious software? 

[EbonyL122824]

@arielcook See the thread in this link for assistance.