All of my previous years filings and documents aren't showing up under my account email/username. I need help accessing my information.

[Kaijadcaraway]

When I login, it's showing I don't even have an account with TurboTax which is incorrect. I have no idea how to retrieve the previous years filings/info even tho it should be available bc I have filed multiple years in a row

[VolvoGirl]

How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

You can also request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript