After return was accepted

Forum|Forum|4 years ago
March 27, 2022
1 reply
8 views

Hello,

Need help, I did a return on my taxes, and it was accepted within an hour. So today I tried to check the return on my desktop for confirmation of the acceptance by IRS, and when I checked, it states that I didn’t e-file yet.

I decided to go ahead and e-file again, and I when I did, I received a pop-up stating the following:

’The submission is a duplicate of one that was previously received. please contact customer support’.

please help, and thank you for your assistance

Best answer by MichelleLO

No, the system would not let you file twice. However, the best way to confirm the status of your e-filed returns would be to contact Customer Support. For more information, please see this help article: What does accepted mean?

MichelleLO

Level 15

Until the IRS starts processing your tax return there may not be a record of it on the IRS website. If your federal return was just accepted today, please wait 24 hours before checking the status. The IRS updates the Where's My Refund site only once a day and that is usually in the overnight hours. Please also see the below TurboTax FAQ for more information:

Why is there no record of my return at Where's My Refund (WMR)?

Please feel free to contact TurboTax Customer Support if you have additional questions.

What is the TurboTax phone number?

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