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Level 2
January 30, 2020
Question

Advance

  • January 30, 2020
  • 2 replies
  • 0 views

Why didnt I get the 1,500 advance after I filed with Turbo?

    2 replies

    BrandiLO
    Level 14
    January 30, 2020

    The initial approval is just a pre-qualification. If you don't qualify, you'll receive an email confirming you won’t receive a Refund Advance. It will include information about why you were not eligible for a Refund Advance. Your federal refund (minus any other agreed upon fees) will be loaded onto a Turbo Visa Debit Card. For more detailed information, please click here. You can also read the terms and conditions for the refund advance by clicking here.

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    quannie34Author
    Level 2
    February 2, 2020

    I have not received anything saying I wasnt approved or anything.

    Level 14
    February 2, 2020

    Please check your spam/junk mail - It might be in there.  For further information, please see the below link:

     

    https://ttlc.intuit.com/community/refunds/help/about-refund-advance/00/27333

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    Level 2
    February 3, 2020

    Yes .  I really believe this was a scam.  I did not want to do this and now I have I am upset.  The fees yiu will be paying to use the card.  Now you have to wait 49 hrs to receive l..first it said i will be spending within the hour  Then I paid 40 dollars to have fee taken out my refund...you dont find that out to end...