It's past the date the IRS begins processing refunds for people with EIC and what not. Why am I still unable to track mine despite my gf being able to track hers?

[ch31s34]

I was told that my refund would not be processed until the week of the 17th. It is past that and when I use the track my refund tool it still doesn't show up. But my girlfriends does and we filed at approximately the same time. Why is this???

It doesn't show a tracking bar or anything. I put in all the correct info and it just says that there's no refund info for that information. (I've checked and double checked)

[AkinaLO · Accepted solution]

According to the IRS website, there are sometimes delays in processing the returns they receive. They list the reasons for delays. See below.   

• Includes errors   

• Is incomplete   

• Is affected by identity theft or fraud   

• Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit.    

• Includes a Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process   

• Needs further review in general   

You can call the IRS, if it has been longer than 21 days, at 1-800-829-1040. 

When calling the IRS do NOT choose Option 1. 

Choose Option 2  

Then Press 1  

Then Press 4 

Then Press 2, it will then transfer you to an agent. 

This IRS FAQ page will provide more answers. https://ttlc.intuit.com/replies/5340655