TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 13

Solved

Why is my return still pending?

Forum|Forum|5 years ago
February 18, 2021
315 replies
1079 views

Some of you have noticed an issue where your return has been in a pending status multiple days. This pending status means we noticed an issue that may have caused your return to be rejected and are doing an extra review to assess the reason it was flagged, resolve it for you, or identify what you need to do to ensure everything is accurate and your return is accepted.

If this applies to you, we will be sending you an email within 48 hours with confirmation that your return has been filed, or instructions for any additional steps that need to be taken to ensure an accurate return is filed, accepted, and you receive every dollar you deserve. We apologize again this has caused a delay in receiving your refund.

Check out this FAQ: Why is my return still pending?

Best answer by GabiU

All transmission hiccups are resolved and you should see your return accepted or rejected in 48 hours.

I am closing this thread, but if you notice your return is pending for 48+ hours with TurboTax, feel free to PM me.

If you are seeing a pending status with the IRS, please remember that the IRS is doing its best to keep up with this year's circumstances. Please refer to the IRS Website: https://www.irs.gov/refunds for updates on your personalized situation.

Show previous replies

ensridhar

Level 2

Tell me what i need to do to get my return reviewed and resubmitted as mine is pending status from 02/06/21 and i was told IRS to be blamed. I am not sure if it was transmitted to IRS by TT

Taxes pending

Level 2

Filed on 1/28 single return only to be caught up in yet ANOTHER turbo tax glitch. Turbo tax is awful!

Mrb11

Level 4

I’ll believe this when I get the email and I can refile but as of right now I’m starting to think turbo tax has no clue what the problem is. Did y’all hire ppl the were qualified of ppl that fit a profile?

JeffC_Scal

Level 2

This doesn’t apply to most of us in CA that have been waiting over a week. What is the issue stopping ours from transferring?

Also, I thought the whole point of running the error check in the software was tl catch and fix any issues before transmitting? I have never heard that you run additional checks after transmission?? That seems odd.

eaglebrook

Level 3

Received a "rejected" email (form 1116)

/Return/ReturnData/IRS1116/ForeignTaxCreditSource/ForeignGrossIncomeAmt - Data in the return is missing or invalid. Please double check your entries.

, went through the "smart check", TT says "no errors"...

To be on the safe side, I compared the form 1116 (2019 and 2020). I have foreign tax credits from two different brokerages. In 2019, TT created two columns (A & B) in form 1116 for me. In 2020, TT sums them up, only creates one column (A). I don't know if that's the problem. Anyway, I changed it to be like 2019 and submitted it. My foreign tax credit and tax refund values stay exactly the same. I got the first email (transmission confirmation) immediately. 14 minutes later, I got the second email (my federal tax return was accepted by IRS).

Hope everyone can have a successful story like mine. People who would file taxes this early are responsible people (early filers shouldn't be cursed)! Wish you all the best!

William Currier

Level 2

Thank you.

josetomasfer

Level 2

I got a text message saying my taxes are approved, according to TurboTax website, my taxes are approved and the refund is on it's way.

If I check the status of my refund in the IRS site, it's pending, not even approved.

I don't know what to think.

Mrb11

Level 4

I’m glad to hear some of you are getting it straightened out. Wish I could say the same. Unfortunately “experts “ don’t know what they are talking about so I’ll be calling IRS today to try and figure what the problem is. Turbo lost a 7 years customer over this and I have a feeling I’m not alone

Moore256

Level 4

@Mrb11 @I never was a customer until this year but I will be going back to the one I used to use. Turbo tax is not it. And I’m not sure why mines is being held up because I have no foreign assets

Aliciab23

Level 2

Filed both federal and state on the 12th and still pending! What’s going on?

Afnuke

Level 2

I have always used and referred people to turbo tax. No longer though, after pending twice for over a week and some software error, I used credit karma and instantly accepted. There's no need to wait on turbo to fix or reject it, at worst you will get the same error I got saying you already filed. What a waste of time. My parents did taxes for over thirty years btw, I'm no noob.

Teek21

Level 5

@Afnuke Will that not leave you with two returns or multiple returns filed? I’ve thought of doing that but was afraid it would mess things up even more.

Moore256

Level 4

So update although I’m pending through turbo tax software still I called the irs and spoke to a representative and she told me it’s been rejected because of my daycare payment information not being entered correctly. She said that the software that I’m using should have told me that. I asked her could I file through another software because it was rejected and she said yes so guess what good bye turbo tax!!!!! Had I not called it would have continued to say I’m pending like it still does now. But that’s ok. Prayers for all the fillers still in pending status I’m out. Thank God