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3 replies

CassLO
Level 11
February 13, 2020

The most common reason for not finding returns is signing in with the wrong User ID, which can happen if you have multiple accounts. It’s best to use the same account every year so all of your tax returns will be stored in one place.

If you need to find an account, our account recovery tool can help you find your User ID or password.

Please see the TurboTax FAQ's below for additional information and instructions:

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Level 2
September 18, 2026

It says I can only pull last 8 years and I need 2016. Where can I locate this information? 

M-MTax
Level 15
September 18, 2026

Here: https://www.irs.gov/individuals/get-transcript

 

You’ll get a transcript from the IRS. You wouldn’t be able to get this through Intuit.