Turbo Tax will not have the status of your return. Please contact the IRS for additional assistance.
How do I contact the Internal Revenue Service (IRS)?

@molly1478

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Blibby76

Level 3

It is very clear that Turbo tax has 0 answers about the delay in the IRS refunds .IRS has 0 answers as well. Their website nor when you calm. You get told we have high call volume calm back later and its hangs up. When u call the IRS and ask a live person they just send u to the same automated message and its hangs up. Being that Turbo Tax is the CNA..or Tax prep company ah I'm you would think could atlas break down a transcript for someone who filed their taxes through this company (yet again nope) the only ones being helpful are our peers. Most of us are in the same boat and we are getting no answers from the w places we should. So unless there is a reason Turbo tax does not want us to continue this thread my guess is we will. And when one of us gets our taxes we will know what is going on so we comet our peers know through this thread

Miss Jada

Level 2

Hey love where do it give you a date under ur transcript

Jaira13

Level 2

I RECEIVED THIS MESSAGE AND CHECKED THE MAIL TODAY. I HADA LETTER FROM THE IRS THAT I NEEDED TO VERIFY MY IDENTITY IN ORDER TO HAVE MY REFUND PROCESSED.

Tavia12345

Level 2

Can some body tell me when I will be receiving my federal income tax

EbonyA

Level 13

Only the IRS can advise on when you can expect your Federal refund; we can only advise on some of the common reasons for delays. Like one user expressed above, they received a letter from the IRS surrounding the need to verify their identity - there could also be several other reasons. You may contact the IRS directly, phone number can be found here @Tavia12345.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Efun

Level 2

On your account transcript did it say your amount beside the February date? or you just seen a February date on there?

silencehasspoke

Level 2

Mine did and it was less then what was projected by TurboTax. I’m very curious to see how it turns out!

Blesain

Level 2

How did you do that

SForrestLO

Level 11

You can review these IRS websites for more information.

Understanding Your 5071C Letter

CPEO Individual Identity Verification for Responsible Individuals

@Jester0812

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Bugzy16

Level 2

Should I call TurboTax since that's who I went thru or should I call the IRS because I can't get thru to noone at irs I been trying all day. I paid out alot for my fees on TurboTax so shouldn't they call and find out what's going on I paid almost 320 just in fees without the 79 for the sbtpg fees.

Bugzy16

Level 2

I'm getting the delayed message and I was accepted on Jan 27 my 21 days was the 17 and I got the delayed message on the 14th. So does anyone no what this means or should I be worried. Or has anyone got there refunds while having this message

Jess695

Level 2

Me the same idk what’s going on

Bugzy16

Level 2

Idk I tried calling irs since noon today and kept trying and couldn't get thru. So I'm hoping to call and get to talk to someone tomorrow and I'll let you no what I find out. Idk how to do my transcript online so I have to wait for them in the mail. I'm just hoping I get them soon. Last year I didn't get them til July August but I no why after I looked at it. But this year I didn't do it and now I have delayed message. But I'm wondering if it's because my refund is almost 12,000. Because the CTC but idk.

Esmy8852

Level 2

Where can I find this transcript y’all are speaking of?

Mrsterry0225

Level 2

It says that my 2021 transcripts are not even available when it comes to the refund category. I don’t understand at all why mine still says this, I filed on January 29 and it was accepted like immediately And I still have no update except this one. Yes earned income tax credit as well as child tax credit, this is ridiculous I need my money now I hate that they do this to people

Tera 49ers

Level 2

I filed 1/17 accepted 1/24 got the delay message 1/25 and my transcript say N/A I called they said they don't see no notice or anything wrong that I would have to wait the 10 weeks and then call back witch is wired I've aways use t.t and I have the same employer I'm just not understanding can some one please help with some type of advice

Taxmiser

Level 3

@Tera 49ers

I filed and got accepted the same days you did and I’m in the same boat smh. That same error message is there and my transcript still says that there was no tax return filed yet. I hope something happens soon. Whenever I try to call, they aren’t accepting calls anymore..

Tera 49ers

Level 2

Me as well I've had this since 1/25 so not sure what's going on I am just giving up ever time I call they all say something different and don't see what it could be every thing on my return is correct so I don't know it's crazy we pay in but when it's are turn to get are money back they want us to wait but they don't wait and see if we want to pay taxes