Status still Pending

I finally got through to someone yesterday who told me my return is with the errors department and they don't know why. It can take 8 WEEKS from acceptance date to either get a refund or a letter telling me what's going on. Smh. Accepted 2/14 so 5 more weeks of bull. I'm done with this tax year. The only thing that changed was I bought a house. Guess moving on up is a bad thing now. 

@Davidla186

FROM THE IRS:

https://www.irs.gov/refunds

Please note that the IRS says its own system is lagging and you do not need to call the IRS about your refund.

Sadly, the IRS refund site is behaving erratically and is not always reliable this year.   TurboTax has no control over this and cannot find out anything about your refund for you.

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days”  is not a promise from TurboTax or the IRS.   Many refunds are taking longer during the pandemic.  The IRS is backlogged —-they are still trying to process millions of 2019 returns; and they received over 35 million e-files when e-filing opened for 2020 returns.

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 If accepted, they try to process it within three weeks but it can be longer.  if you have earned income credit or additional child tax credit, it will be at least the end of February before you see your refund, due to the PATH act that requires that they hold your refund longer.

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

https://ttlc.intuit.com/questions/3397970-path-act-delayed-refunds-for-some-filers

https://www.irs.gov/taxtopics/tc152

This is the last year I will be using them . I have been for years and this year 80 bucks for me to file my own takes or do them myself and can’t get any help what so ever and my kids and quite a few others used H&R Block and had them do theirs . Had one rejected and they never had to do anything h&r did everything . They also just sent texts to let them know when their stimulus money would be deposited . This here that we are dealing with thanks to turbo tax is unacceptable and I will fight for my payment back . Has anyone from turbo tax received thir refund after pending this long ?

I can’t even get ahold of anyone at the irs

The return is pending means, it may sitll be on processed. The IRS processed returns according to its complexity such as credits claimed or tax forms not avaiable yet.

You can check the IRS website under Refunds tab to check the status of your return.  .

Tax returns are typically in pending for 24-48 hours however sometimes they can stay in pending much longer. Try calling the Where's My Refund automated hotline 1-800-829-1954 instead as the WMR website can sometimes give erroneous errors.

I filed a family member's federal and Massachusetts returns in early March and they also are still pending on May 28. We need a update from TurboTax at the top of this thread explaining the problem.