Refund advance

If anybody takes legal action let me know 

Still haven’t heard anything on my refund advance. I never got any kind of confirmation that I even signed a contract for it. But my tax forms say I did. What’s going on???

I’m in the same boat. I filed my tax returns on January 23, 2022 in my taxes were excepted by the IRS on January 24, 2022. When I filed my taxes through TurboTax I opted in to receive the refund advance and even sign consent for TurboTax to disclose my information for the refund advance. I never received a confirmation email even to this day stating whether I was excepted or denied for the refund advance I contacted TurboTax and  they are telling me they don't see where I chose the option to recieve the refund advance When clearly I signed a consent form for them to disclose my information. One representative from TurboTax she kept asking me to take a screenshot of my approval or denial letter in which I kept telling her I never received one and she claimed that that was the only way she could further look into it and that went unresolved. I even contacted First Century Bank Who issues the advanced refund money for those who opted in for it through TurboTax and they said there was nothing they could do I even provided by the last four of my social and they could not find anything on file And said I had to call intuit in which I did but then they tell me I had to contact TurboTax and turboTax pretty much claimed there is nothing they could do. They stated to me that this was something new they were trying this year so in a nutshell I never received my refund advance myself I have exhausted all options to assess how do you pursue it because no one has a clue even though we all signed consent forms for our information to be disclosed for the refund advance 

Complete incompetence. They deserve a class action suit for this being so misleading. Just got off the phone with Turbo tax and they said I would have to call First Century bank. I was approved and then I wasn't with no explanation but now my money is tied up. 

Yes, I am having the same issue. I pre-qualified for the refund advance through credit karma AND it states that they don't look at your credit but I haven't received an approval or denial not a refund advance.  My state and Federal were accepted on Jan 25th. I received my state but waiting on Federal. I also received the detail of the advance on my tax PDF and I received the Credit Karma money card that I had to get when I selected the refund advance option, but didn't get the advance. I need money. If I would have known that I wouldn't get the advance even though I was more than pre-qualified, I would have taken my taxes somewhere else. When I call turbo tax, I really don't get any definite answer other than it ends with me being told to call Credit Karma.  When I call Credit Karma customer service it is a nightmare. Every representative that I spoke to had no knowledge of their products that turbo tax offered, but also barely spoke or understood English. Also, everytime, in the end I was told to call turbo tax and that it was their issue. I have been patient with them and with this whole process but this is getting ridiculous. They shouldn't be offering a product that they can't service. Also they claim that if you don't qualify for the advance you will get refund through credit karma 5 days faster. Yet their customer service said I have to call the IRS to see when it will be issued. Well if it shows on IRS that a refund was issued/sent, I would get the direct deposit in a day anyways. So what is the benefit?  This is a joke. I really needed this money and I am very disappointed with all involved. Sorry had to rant. 

I am having this issue as well!  All promotions that were offered I have yet to benefit from any of them! No $100 bonus, no refund advance.... I am crossing my fingers I even get my return after reading other reviews! The worst part is I have yet to find a phone number to contact anyone to help!!! If someine has a customer service # please share.  Thanks

That credit karma and intuit partnership reeks definitely of big garbage  and turbotax/Intuit's automated call system is an absolute sh5tshow travesty. Whoever programmed it to wear down humans into tonelessly accepting a few rigid  cookie cutter options given by a  pushy wannabe robot and  forcing useless "features" such as  the robot forcing you  to  tell your first name before  it will  connect you with a specialist(if you can get  the skynet  b3tch to even connect you GOOD LUCK HA) and it's like WHY. they have all my info, why does this terrible automated system NEED MY  FIRST  NAME TO  CONNECT ME. honestly whoever programmed that call  system deserves a plague of locusts and their  firstborn  to be kidnapped. --b i b l i c a l r e c o u r s e--

bring back humanity!

My tax return was received like 2 days ago, van I please get my refund advance?