matching resords

Forum|Forum|3 years ago
February 13, 2023
1 reply
2 views

my taxes have been accepted, but when I enter the same info into their wheres my refund app it says wrong info? what can I do?

xmasbaby0

Level 15

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days” is not a promise from TurboTax or the IRS.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount (line 35a of your 2022 Form 1040) of your federal refund to track your Federal refund:

https://www.irs.gov/refunds

To track your state refund:

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

OR——if you filed by mail, expect a long wait. It is taking the very backlogged IRS six to nine months to process mailed returns. Until a human opens your envelope and enters the data into the system, nothing will even show up on the refund site, so you will have to be very patient.

If you are getting earned income credit on line 27 or additional child tax credit on line 28 You are subject to the delay required by the PATH act. Do not expect your refund earlier than late February.

https://ttlc.intuit.com/questions/3397970-path-act-delayed-refunds-for-some-filers

https://turbotax.intuit.com/tax-tips/irs-tax-return/what-is-the-path-act-and-how-may-it-impact-your-taxes/L2fkZJmNC

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

debtriddled19Author

Level 2

Both state and fed were accepted, yet when I enter the info into the app it says records dont match

CarissaM

Level 15

Be sure when you enter the amount in the Where's My Refund tracker, you are entering the whole dollar amount prior to any fees, as well as using the head of household social. @debtriddled19

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"