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42 replies

June 5, 2019

The only two ways to track your refund would be through Turbo Tax or the IRS.

For states, use your state's refund lookup.

You may try to contact an IRS representative at 1-800-829-1040 but they can research the status of your return only if:

  • It's been more than 21 days since you received your e-file acceptance notification,
  • It's been more than 6 weeks since you mailed your paper return, or
  • The Where's My Refund? tool directs you to contact us.

Level 2
April 23, 2020

I mailed my taxes in do to the fact tubo tax wanted 170 dollars and all iam getting is 218 so i mail  them in and cant get no answers and have not got a stimulas check either what do i need to do can you please help me 

Level 2
November 8, 2019

Okay well ive filed my taxes April 10 2019 and i recieved my state refunds but havent recieved my federal refunds and i was wondering weres my money

Level 15
November 8, 2019

@Honeycarmel69 wrote:

Okay well ive filed my taxes April 10 2019 and i recieved my state refunds but havent recieved my federal refunds and i was wondering weres my money


Did you efile the Federal return?  If so, first make sure it was efiled successfully and accepted.   If you efiled both Fed and State, then it was probably accepted, otherwise the state return wouldn't have processed.

 

Log into your Online account.

What is showing for the return "status" for the 2018 Federal return?   Does it show accepted?

 

If so, what do you see at the IRS website below for the status of your Federal refund?
https://www.irs.gov/Refunds
NOTE: When using that tool, use only the Federal refund amount, and not any total refund amount that includes a state refund. The amount to use is on your Federal Form 1040, Line 20a.


If that IRS tool shows that the refund has been sent, report back for more info.

 

If the IRS tool says it is still "being processed",  we can tell you how to speak to a live agent at the IRS to see if they can tell you anything about the delay.  And if you can't get good info from the IRS, how to seek help from the IRS Taxpayer Advocate Service.

Level 2
February 7, 2020

How do I track it

DoninGA
Level 15
Level 15
February 7, 2020

@Rye5548 wrote:

How do I track it


If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

Level 2
February 20, 2020

How do I track my taxes

DoninGA
Level 15
Level 15
February 20, 2020

@Rhondacolej wrote:

How do I track my taxes


READ the answer directly above your post.

Level 2
February 20, 2020

When is my refund put on my card

Level 2
February 21, 2020

Where is my refund at?

DoninGA
Level 15
Level 15
February 21, 2020

@Young 55 wrote:

Where is my refund at?


Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Level 2
March 2, 2020

How to track my refund

March 2, 2020

 Go to  Where's my Refund to track your refund.

Level 2
March 16, 2020
  • How I check for a date 
March 16, 2020

When you go to Where's my Refund, the site will provide you the date you should expect your refund once your return has been processed and your refund approved. 

Level 2
March 18, 2020

Hello is my refund on it way

Level 14
March 18, 2020

@Geneva12

TurboTax does not receive updates from the IRS once they have accepted your return.

Where’s My Refund? has the most up to date information available about your refund. The tool is updated daily (usually overnight) so you will just usually need to check once a day.

For more on the timing of your refund please see this TurboTax FAQ.

If you are anticipating a state tax return refund those processing times vary from state to state. To check on a state refund please visit your state Department of Revenue website.

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Level 2
March 22, 2020

ETA on my return