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Level 2

Solved

How to delete a tax return started

Forum|Forum|5 years ago
February 9, 2021
6 replies
30 views

Where do i find my account

Best answer by alicktax

On the Icon to open the Tax Return.

DO NOT PRESS "Continue" - Press "Delete" on your computer keyboard. - Choose what you want to delete. Done

alicktaxAuthorAnswer

Level 2

On the Icon to open the Tax Return.

DO NOT PRESS "Continue" - Press "Delete" on your computer keyboard. - Choose what you want to delete. Done

SForrestLO

Level 11

If you have not submitted them you can start over. This article will provide information on Clearing & Starting Over after you've registered. Clear and start over

This Turbo Tax FAQ will provide information on accessing the correct account. How many TurboTax accounts do I have?

Access the correct account

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

DaraLO

Level 12

As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered, you can erase your return (and start from scratch if you need to) in TurboTax Online. Refer to the following Help Article for assistance: How do I clear and start over in TurboTax Online?

If you need assistance locating your account, refer to our Account Recovery Request Help Article.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

pugo1946

Level 2

It'll be interesting to see if this gets posted or heavily edited.

Click and highlight the return you want to delete. Do NOT click "Continue." Then hit the "Delete" key on your keyboard. It'll ask you a what you want to delete.. This is such a *ucked up method. Who would even think to hit the "Delete" key, not me, and I'm a pretty smart guy. It's NOT "INTUI-tive at all. Geez. You should be able to delete it with a "right mouse click"

Two more things. MAKE THIS TEXT "BLACK" NOT "GREY." It's very HARD TO READ. Doing taxes is hard enough so give our old, tired eyes a break, make the type readable.

One more thing, It seems to me Intuit does NOT want us to donate to the Presidential Election fund. WHY NOT? That should be one the first questions asked in personal information, not where you have to search for hours to find it. And like I said, I'm a pretty smart guy and if I have trouble, think of all the folks out there who have one less point of I.Q. than me or I. Very troubling in today’s world.

OTHER THAN THAT, THANK YOU FOR THIS GREAT PROGRAM. I CAN’T IMAGINE DOING TAXES BY HAND. UGH. Thank you.

Clever627

Level 2

I have searched directly on the turbo tax site to complete my taxes using the simple form. The site doe not make it easy to start over. I simply wish to file for free, using the simple form. The option appears to be hidden on the site to start over and use a simple form.

PLEASE DELETE ALL MY INFORMATION if the the option to delete my personal information/forms and start over using the simple tax form is not an option. very frustrating!!!!

DoninGA

Level 15

@Clever627 wrote:

I have searched directly on the turbo tax site to complete my taxes using the simple form. The site doe not make it easy to start over. I simply wish to file for free, using the simple form. The option appears to be hidden on the site to start over and use a simple form.

PLEASE DELETE ALL MY INFORMATION if the the option to delete my personal information/forms and start over using the simple tax form is not an option. very frustrating!!!!

The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040. If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2020 online tax return. Click on Clear & Start Over.

OR -

You can use the TurboTax Free File Program - https://freefile.intuit.com/

IRS Free File Program - https://apps.irs.gov/app/freeFile/
If you are eligible you can use the IRS Free File Program delivered by TurboTax which is free to file both a federal and state tax return. The IRS Free File Program delivered by TurboTax edition is a full featured personal tax program and on a separate website from the TurboTax online editions.

To qualify for free 2020 federal and state tax returns with the IRS Free File Program delivered by TurboTax, you'll need to meet at least one of these requirements:

A maximum 2020 adjusted gross income (AGI) of $39,000; or
You qualify for the Earned Income Tax Credit (EITC); or
You served as active duty military (including Reservists and National Guard) with a maximum 2020 AGI of $72,000 (you'll also need a military-issued W-2).

See this TurboTax support FAQ on the Free File Program - https://ttlc.intuit.com/community/choosing-a-product/help/what-is-the-turbotax-free-file-program/00/...

See this TurboTax support FAQ for the difference between the Free File Program and the Free edition - https://ttlc.intuit.com/community/choosing-a-product/help/what-s-the-difference-between-free-file-pr...
And see this TurboTax support FAQ on how to switch to the TurboTax Free File Program - https://ttlc.intuit.com/community/downgrading/help/how-do-i-switch-to-turbotax-free-file-program/00/...

vernalito2021

Level 2

I'm trying to delete my old tax from since I've already filled my tax return and so I still have one that's opwn

SalexFrancis

Level 2

My name is Salex Francis and I’m can’t find my agi on my turbo taxes it pending my taxes and I been so aggravated with my taxes I try to start over and it be an aggravated taxes year for me because everyone have their taxes money but me I’m try to do it online so I want have to go pay no one else so please can you help salex get her taxes done and make sure it right to thank you I’m so stress and aggravated at the same time

VolvoGirl

Level 15

@SalexFrancis Sorry I didn't understand all your post. Do you need the 2020 AGI to efile your return?

You need your 2020 AGI to efile 2021. The AGI is on 2020 1040 line 11. If you filed a Joint return you use the same AGI for each spouse.

How to find the AGI.
https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

If you didn't file 2020 or filed it later in the year or mailed it, then try entering 0 for the AGI. If that doesn't work you will have to print and mail your return.

Or request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript