How do i reorder a lost card

I already sent va request for a new card that i lost bon line. How long does it take. Or should i call... TY

TY. I stated I lost my card But i called & their sending me a new card

If you no longer have access to your Turbo Visa Debit Card, you have two options:

1) If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen.

2) If you don’t know your account login information, call 888-285-4169 for assistance.

You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

If calling, please be patient. It might take a number of attempts to get through.

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@GCosta wrote:

• I lost my card and would like a replacement

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Are you referring to the Turbo Visa Debit Card? 

If so, you'll need to contact the folks at the Card's customer service, which is separate from TurboTax.  This is mainly a user community forum, but I can mention a couple of ways to report your card as lost and get a new one issued.

If you established a Turbo Card online account, see this about reporting a lost card in your online Turbo Card account and getting a new card.

https://turbodebitcard.intuit.com/help-faq-s#howtoreportlost

Otherwise, here's the contact information for the Card's customer service,

https://turbodebitcard.intuit.com/contact-us

Once you reach their automated system, it will ask for your 16-digit card number (if you know it.)  If you know it, then enter it.  If you don't know it, it will ask for SSN.  But don't enter it yet.   Keep listening.  One of the options will be "to report a card as lost, stolen, or never received."   If that's your issue, you can choose that.

Then at next menu listen for "to report as lost" if that's your issue, and choose that.   Then follow the prompts.

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@yamiletn1974 wrote:

How do I reorder a lost card

---

Are you referring to the Turbo Visa Debit Card? 

If so, you'll need to contact the folks at the Card's customer service, which is separate from TurboTax.  This is mainly a user community forum, but I can mention a couple of ways to report your card as lost and get a new one issued.

If you established a Turbo Visa Debit Card online account, see this about reporting a lost card in your online Turbo Card account and getting a new card.

https://turbodebitcard.intuit.com/help-faq-s#howtoreportlost

Otherwise, here's the contact information for the Card's customer service,

https://turbodebitcard.intuit.com/contact-us

Once you reach their automated system, it will ask for your 16-digit card number (if you know it.)  If you know it, then enter it.  If you don't know it, it will ask for SSN.  But don't enter it yet.   Keep listening.  One of the options will be "to report a card as lost, stolen, or never received."   If that's your issue, you can choose that.

Then at next menu listen for "to report as lost" if that's your issue, and choose that.   Then follow the prompts.

@Yogi1983 This is a public web site that can be seen by anyone--including scammers and identity thieves who would love to contact you and pretend to be from TurboTax or the IRS.  Please return to your post and click the three little blue dots on the upper right to remove your address from this site.  Beware of anyone who contacts you---they will not be from TurboTax or your credit card.

For help with your pre-paid Visa card:

Call  (888) 285-4169

There is a “Help” link in the top corner of the web site for the card:

https://www.turboprepaidcard.intuit.com/