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Level 1

Solved

How do i reorder a lost card

Forum|Forum|7 years ago
June 6, 2019
116 replies
944 views

No text available

TurboTax Free Edition Online

Best answer by

Please contact the TurboTax prepaid Visa department for a replacement card:

Questions or Problems

If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.

How to get your tax refund on a Turbo Prepaid Visa® Card

https://ttlc.intuit.com/replies/6419975

Show previous replies

Domandtj

Level 2

I no longer have this card and would like to be issued another

KatrinaLO

Level 14

To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169. Please see the TurboTax FAQ below for more information on the Turbo Card.

https://turbodebitcard.intuit.com/help-faq-s

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Iveye88

Level 2

can I transfer my stimulus funds to my account.

armyguy10374

Level 2

so i got the notice of my stimulus deposit but never received my replacement card in mail the address i gave them was different from what was on file so they decided to take it upon themselves and return it..... ups and my address is all correct i just need to speak with someone and verify address and so they caN REMAIL IT!!!

I CANT LOGON TO THE MOBILE APP FORGOT MY USERNAME AND WITHOUT THE NEW CARD I CANT RESET IT

CatinaT1

Level 15

I have access to my Turbo Visa Debit Card: If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit. You can sign in to your account to check your balance here: https://secure.turbodebitcard.intuit.com/login

I no longer have access to my Turbo Visa Debit Card: If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

Due to unprecedented traffic you may experience some delays on the site or phone line. We know everyone is anxious to get their stimulus money and we appreciate your patience.

For additional questions, including how to receive a check, please go to the Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Runningracks

Level 2

How do I order a new turbo card when mine is lost

charlesmcnair81

Level 2

I want to report my old card lost. However I’m asked to put my card number in (which I do not have) and the call center is down..How can reorder a card maybe on line without physically having a card. NEED A NEW ONE ...Help

Andreacarpenter13

Level 2

Destroyed my card last year, how do I get a replacement card and transfer my stimulus check

Melissagorby

Level 2

I need to reorder my 2018 TurboTax green dot card my stimulus payment went on

merrittmichelle

Level 2

I lost my card I need a new one

Swinyeramand

Level 2

I really need a new card i cant talk because of recording

Paulieboy88

Level 2

I have been calling that number and doing each prompt then the automated message says please hold for a customer service Representative and then the circuit hangs up on me. How do I get a live person on the line??

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