eFile Rejected

10 replies
77 views

My eFile is being rejected because my wife's AGI is incorrect. We filed jointly, so her AGI should be identical to mine. anyway, I think it's because we filed using a TIN for her last year (didn't think her SSN would be issued in time - it wasn't) and this year we are filing with her never before used SSN.

I talked to the IRS last July and they updated her records with her SSN. We didn't get stimulus because of her status. Due to this odd situation. Should her AGI be zero? or am I going to have to file by mail?

Irene2805Answer

Alumni - Intuit

Since you filed a joint return last year, the AGI for each of you should be the same. However, your wife's SSN is not in the IRS system as being on a previous return, so enter zero for her AGI.

If you know the 5-digit signature ID (aka self-select PIN) you used to sign last year's return, you can use that in lieu of your AGI.

Please see this TurboTax Help article for more information:

TurboTax Online instructions for E-file reject IND-031-04 or IND-032-04: The AGI or Self-select PIN from last year doesn't match IRS records

Irene2805Answer

Alumni - Intuit

Since you filed a joint return last year, the AGI for each of you should be the same. However, your wife's SSN is not in the IRS system as being on a previous return, so enter zero for her AGI.

If you know the 5-digit signature ID (aka self-select PIN) you used to sign last year's return, you can use that in lieu of your AGI.

Please see this TurboTax Help article for more information:

TurboTax Online instructions for E-file reject IND-031-04 or IND-032-04: The AGI or Self-select PIN from last year doesn't match IRS records

sf61

Level 2

My efile was rejected multiple times, realized that IRS is WAAAY behind, and since my last return was really late and very small return.... I put in "0" AGI for both Taxpayer and spouse. Went right through!

Last year's AGI just Not processed yet by the IRS. 😒

MEANER1930

Level 2

Regardless , my efiling has been rejected several times without explanation. I kept reviewing and filing still it gets rejected. I got message via text, it stated that I should check my email. No email ever arrived.
Never had this problem before. I PROVIDED CORRECTED IDENTIFICATION . STILL NO SUCCESS

HeatherPLO

Level 14

To confirm, you have not received a reason why your e-file was rejected? Have you double-checked your email address is up to date? To review/change your email address, please see the Help Article here. For generic instructions on how to correct a Rejected return, please see this Help Article.

@MEANER1930

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

nmgoodrich88

Level 2

For awhile my e-file kept getting rejected because it said my AGI was wrong. It turned out I had setup an ID.ME account and forgot. If you can't seem to e-file, I would try and login to the ID.ME and find the ID Pin page with the IRS and login or create an account and then get the ID Pin and add it to your turbotax. It will be in the other section, just search in turbotax "ID Pin" and then say take me to that page.