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TurboTax Delux 2018 is not recognizing a return I filed.

 
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5 Replies

TurboTax Delux 2018 is not recognizing a return I filed.

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.
Account recovery
<a rel="nofollow" target="_blank" href="https://myturbotax.intuit.com/account-recovery/">https://myturbotax.intuit.com/account-recovery/</a>
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password">https://ttlc.int...>
Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have">https://ttlc.intuit....>
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901535">https://ttlc.intuit.com/questions/1901535</a>
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
drlmassey
New Member

TurboTax Delux 2018 is not recognizing a return I filed.

I use the desktop version. The message says the document has the wrong tax year or some other issue that prevents us from opening it.

TurboTax Delux 2018 is not recognizing a return I filed.

Are you trying to open the file ending in .tax2018?  Did you have to reinstall the program?  
drlmassey
New Member

TurboTax Delux 2018 is not recognizing a return I filed.

I moved it out of iCloud storage and it opened. iCloud added an extension that confused the software.

TurboTax Delux 2018 is not recognizing a return I filed.

Solved.  Thanks for letting us know.  It may help someone else.

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