Sometimes when your browser autofills the phone number, it enters it in an incorrect format and you see the error "Invalid phone number". Solution:Delete all numbers in the phone number field and re-type it by hand (instead of allowing browser to auto populate it). You will notice that when you type it by hand it will automatically be formatted correctly. Then, hit your "tab" key and you should see the "Invalid phone number" error disappear.

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stanandsarahfost

Level 1

Question

Trying to pay for turbo taxit is saying invalid phone numbernot truewhen i edit addresses and clear number and put it in and try again still says invalid number

Forum|Forum|7 years ago
June 1, 2019
2 replies
0 views

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TurboTax Free Edition Online

Renee11

Level 4

Sometimes when your browser autofills the phone number, it enters it in an incorrect format and you see the error "Invalid phone number".

Solution:

Delete all numbers in the phone number field and re-type it by hand (instead of allowing browser to auto populate it).
You will notice that when you type it by hand it will automatically be formatted correctly.
Then, hit your "tab" key and you should see the "Invalid phone number" error disappear.