Trying to pay for turbo tax it is saying invalid phone number not true when i edit addresses and clear number and put it in and try again still says invalid number

[Renee11]

Sometimes when your browser autofills the phone number, it enters it in an incorrect format and you see the error "Invalid phone number".

Solution:

• Delete all numbers in the phone number field and re-type it by hand (instead of allowing browser to auto populate it). 
• You will notice that when you type it by hand it will automatically be formatted correctly. 
• Then, hit your "tab" key and you should see the "Invalid phone number" error disappear.

[HelenaC]

If your phone number is no longer tied to your TurboTax account, see Account Recovery Request for your TurboTax Account.

•  If you don't have access to the phone or email you setup your account with, then click the "Try something else" link under the entry box