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Best answer by AshleyA129063

You can absolutely choose to have your verification code sent via text. Here's how to do so:

  1. After signing in to TurboTax Online, go to Take me to my Return
  2. Under Manage my account, click Change user Id, email,or password
  3. Click to turn on Two Step Verification
  4. Choose the option to Text and enter your password to confirm

Also, be sure to ensure that your phone number is up to date

3 replies

Level 12
June 7, 2019

You can absolutely choose to have your verification code sent via text. Here's how to do so:

  1. After signing in to TurboTax Online, go to Take me to my Return
  2. Under Manage my account, click Change user Id, email,or password
  3. Click to turn on Two Step Verification
  4. Choose the option to Text and enter your password to confirm

Also, be sure to ensure that your phone number is up to date

Level 2
March 26, 2020

I never got me email verification code to finish up my taxes.

CatinaT1
Level 15
March 26, 2020

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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Level 2
March 26, 2020

Hello

Level 2
April 29, 2021

625191