I can't open turbotax 2015 deluxe on my Mac - how do I print a copy of my 2015 taxes?

[macuser_22]

That is a known issue that seems to have been created by Apple with a change in OSX 10.13.4. There was no problem with OSX 10.13.3.

Since this is not a defect in the TurboTax software, but is due to a change that Apple made which causes an internal Apple java script function to crash while reading an embedded java script component in the TurboTax application, TurboTax will not be issuing any update to the TurboTax software.   However, TurboTax has issued a workaround to remove the java script form the TurboTax application so that the Apple software will not crash.

https://ttlc.intuit.com/questions/4477509-turbotax-2014-and-2015-for-mac-crashes-on-launch

https://ttlc.intuit.com/replies/6960641

[SweetieJean]

You can get a free transcript here.

https://www.irs.gov/individuals/get-transcript

[netguynick]

I haven't filed yet - I need to get the copy on my computer but the software closes as son as it opens.

[SweetieJean]

Do you have the 2015 desktop software?

[netguynick]

yes

[critter2kdz]

Where might one find the TurboTax workaround? The link seems to go to an empty page. Thanks much.

[2shy2fly]

this link does not work--it just takes you back to intuit website!

[CassLO]

Please see the TurboTax FAQ below for assistance with "TurboTax for Mac cannot save tax files"

TurboTax for Mac cannot save tax files

How to update Mac OS X

Minimum system requirements for TurboTax Mac software

[TaxDiva]

This link does not answer the question - Mac OS changed to disallow Java, so opening any previous year's TurboTax requires running a Terminal script. That link in older discussions is dead. We need that link here. Where is that script????

[KatrinaLO]

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

[bcostelow]

I really need this workaround. Is there anyone who can share this with me since it appears TurboTax has removed it from their support site?

[ChondelLO]

Please click the link below to contact Customer Support for assistance.

What is the TurboTax phone number? - Community

[tjacobik]

Please don't reply to contact TurboTax.  They will not help you.  I have tried multiple times.  Their answer is the link is no longer valid and its an apple issue so change your OS to an easier version and you will be fine.  

[MysticalRose]

Not true. I tried repeatedly but you have to have an account and to get an account you have to verify several steps that I am not able to do, such as a former address you filed your taxes with (mine has since changed), a phone number that matches with your previous profile (I no longer have that phone number) and other details. It is impossible to order a transcript copy only but must jump through a mass of telephone hoops to do so.