I purchased, 10/23/2016, a 3 year support package including Quicken until 2020 and TurboTax through 2017. Recently, I’m told TurboTax will not download due a software issue that will involve another company and additional cost, $250.00, to fix so it will download.
This is unacceptable.
Every time I call Support to activate a purchased service I’m subjected to “up-selling” for one reason or another.
I would like an explanation and the delivery of the services purchased.
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Never search for support help on Google, scammers are very good at buying ads that put their scams at the top of the result.
Turbotax Support can be accessed using the web form at the bottom of the page, this way you will get an authentic phone number.
If you want maximum help with your taxes, you can use Turbotax Live Online. It is the online program but with live access to a CPA or enrolled agent to help you. This is the most expensive version of Turbotax, at $149 to $179, but gives you guaranteed help from a legitimate tax pro.
https://ttlc.intuit.com/replies/3300041
Never search for support help on Google, scammers are very good at buying ads that put their scams at the top of the result.
Turbotax Support can be accessed using the web form at the bottom of the page, this way you will get an authentic phone number.
If you want maximum help with your taxes, you can use Turbotax Live Online. It is the online program but with live access to a CPA or enrolled agent to help you. This is the most expensive version of Turbotax, at $149 to $179, but gives you guaranteed help from a legitimate tax pro.
https://ttlc.intuit.com/replies/3300041
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