I just sent you a private message to assist you further. ... View more

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The time-frame depends on how you paid for fees.  If you paid via Credit/Debit card, it can take 2-3 weeks for the funds to return to your account.  If you paid from your Federal refund via Refund Transfer, it can take 6-8 weeks and will return in the form of a physical check. ... View more

@Alpaca you may have already done this with the agent you spoke with over the phone, but would you be able to get us a Diagnostic file token for your 2018 and 2019 Business returns? I would like to look into this a little bit more. This is a scrubbed version of your returns, all personal data is removed.   Follow these instructions: Open your return. ​ Click “ Online ” and select " Send Tax File to Agent ". ​ This will generate a message that a diagnostic copy will be created. Click “ OK ”. T he tax file will then be sanitized and sent to us. This action will generate a Token Number Please respond directly to this message and provide the Token Number that was generated.      ... View more

I have sent you a private message, please take a look at that when you can. ... View more

If you believe you are receiving emails that are not from Intuit, Click Here for information on reporting those emails and do not open, follow links, or download anything from the email.    If you are having trouble accessing an account you were recently able to access, you can attempt to recover that account access by Clicking Here.   Finally, if you need additional help with your account, we recommend you Give Us a Call. ... View more

I got some clarity from one of our Tax Experts, based on what was presented in the initial question,  the taxpayer received both a W-2 as well as a 1099-MISC for a bonus payment. By rights this bonus payment was wage compensation and should have had FICA taxes withheld, with the company matching the withholding. Where Geoffrey's answer could have been clearer (though mostly correct) is that the 1099-MISC should have been claimed through Form 8919, and as such would be treated as wages. If those wages were not earned physically working in the state where the company is located, the Original Poster would not be taxed in that state if he is not a resident of that state. ... View more

I may have misread or misunderstood your post, either way we would need a bit more information. What product are you using; did you clear and start again and get the same results? ... View more

We would possibly need more information, but from what you're telling us I can say that PDF files rarely carryover more than just personal info (name, address, SSN).  You would need to use the .tax file from your prior year return to get a more proper transfer. ... View more