Sorry, not sure the link worked. Here is the link to the manual update for the desktop version: https://ttlc.intuit.com/questions/1901192-manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business   ... View more

I just got this email just now from the Intuit TurboTax support team....maybe, HOPEFULLY, this is really a fix for the crashes.   Hi there, You are receiving this email because you signed up on a TurboTax support article regarding " TurboTax Windows 2018 Crash errors. We are happy to inform you a recent TurboTax update has been released resolving this issue. If you are using TurboTax Online , updates are applied automatically.  If you are using TurboTax Desktop , make sure you download and install the latest update.  If you need assistance with updating, please refer to the following support article. How to Update TurboTax https://ttlc.intuit.com/questions/1901183 Thanks for your patience. Sincerely, The TurboTax Help Team Can't sign in or don't have an account? Visit TurboTax support. http://turbotax.intuit.com/support/index.jsp     ... View more

Me too, weeks after I reported the problem I received a request for my error logs.  Let's hope.... ... View more

For those that have put up with the crashes and completed your returns, have you been able to eFile the returns okay?  I read this and I am hesitant to try to file: https://ttlc.intuit.com/questions/4620309-turbotax-deluxe-crashed-after-charging-my-credit-card-for-state-e-file-but-before-the-return-was-transmitted-cannot-submit-return-due-to-error-message-anybody-else ... View more

Yes "Mike the Engineer", good point.  About the SSD drive, there was a lot of discussion about this in the Intuit support questions forum, but, believe it or not, they have deleted MANY of these questions and discussions.  Customer service even got to the point of asking me to change my system memory settings (to which I laughed, yeah right, change my system memory to use TurboTax).   Here is one discussion they left, but it never went into the back and forth details like the ones deleted: https://ttlc.intuit.com/questions/4566617-my-turbotax-premier-is-crashing-frequently-while-attempting-to-complete-2018-return-why-what-can-i-do-to-correct-the-problem I was hopeful and signed up for notifications of progress/updates that they suggested at the end but I have heard NOTHING.    Anyway, SSD drives were discussed and that is why when you explained your experience it made sense to me, also knowing my situation and that was the ONLY thing I could not try.  I did try what you suggested though.  I attached a WD My Passport drive via USB.  I put my TT tax files on there.  I started TT and opened the tax file from there.  It still crashed.  It crashes at random times, not just saves.  I imagine the program is using something like you said on the SSD drive because that is where the program is installed and running.   Thanks so much for the input and suggestion and I would love any other ideas....but I need a backup anyway 🙂 ... View more

The maximize difference does not help for me.  The only thing that makes sense to me is my SSD drive.     I have done all that the TT community and customer service has suggested; uninstall and reinstall, admin stuff, turnoff AV, use a different AV program, manual updates, and updated all of my drivers.  I even returned the TT CD and got the download version.  TT customer service had suggested I try a different computer when asking if I had a SSD drive but I don't have another computer here.  Then they said to use TT online, which I would have to pay more to file just the federal return and I already have done too much work in the desktop version for 2 returns to start over.   I just don't trust this version yet to actually file my returns.  I also bought HR Block but I don't like it, my returns are complicated and I am so familiar with TT that I am not comfortable changing now.   I need a backup computer anyway, so I may get a cheap laptop with a standard drive and see if that fixes this problem.  I have used TT for years and have always liked it until this ridiculous version.  This has turned into a challenge for me while I wait and hope for a fix before I try to file my returns. ... View more

Is there anyone having the crashing problems NOT using a SSD drive? ... View more

I tried not maximizing my TurboTax session but I still get a crash.  😞 I also tried saving my tax file on a USB connected drive because I read someplace that the solid state drives could be a problem, but still shutdown.  😞 ... View more