Thank you for the detailed response. I do keep really good records. I keep a list of the items donated and their value. I scan in the original receipt and the l...
You said:"There's no advantage to donating more often because all of your donations of similar items during the year are grouped together to determine the docum...
I have contacted them several times. One agent told me to resubmit the request so I did. Then, I chatted three other times (all over an hour). They have me hold...
That is the link they sent me to, telling me online products aren't eligible for a refund. However, this was after the agent told me that I'd be getting a refun...