Zip Code pulls wrong County

[mmhehickam]

My address/Zip Code is being linked to the wrong county. 97301 should be Linn County not Benton

[CatinaT1]

Were you able to solve your issue? 

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

[mmhehickam]

Nope, the problem has not been fixed. Zip code still pulls wrong County

[mmhehickam]

And I don’t want to talk to a tax specialist. The program is wrong, it needs to be fixed

[DawnC]

TurboTax follows the IRS guidelines for acceptable ZIP codes.  If the 2-letter state abbreviation does not match the ZIP code, you will receive an error when attempting to e-file.  99% of the time it is because the state abbreviation is wrong, so double-check that first.  Should you receive this error:

1. Double-check that you entered the correct 2-letter state code. (click the link to verify) - 
2. Make sure you've entered the ZIP code in either 5-digit or 9-digit format, for example, 12345 or 12345-6789.
3. Look up the correct ZIP code for the street address in question.   Use the correct zip code if different.

You may need to get out of the review and edit the form from the interview.    

[mmhehickam]

No issue with the State. TurboTax has the zip code linked to the wrong COUNTY!

[DawnC]

Use the zip code that matches the US Post Office for that address, whether it is right or wrong.  

US Address Look-up

[mmhehickam]

I am! Once you put in the zip code, TurboTax automatically fills in the county, and it’s wrong! 97321 is NOT Benton County

[DawnC]

Is it giving you an e-filing error?  

[mmhehickam]

I haven’t gotten that far. Why would I put my signature on a document I know is not true?