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Zip-Code for school not working

I've been trying to fix this for a month now. My college is in the same zipcode area I'm in, I put that in and it goes back to the window saying "fix federal return", and repeat. I've went back and reviewed, everything is in order.

 

I don't understand what is going on. 

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1 Reply
NicolleR1
Employee Tax Expert

Zip-Code for school not working

To verify ZIP codes, TurboTax follows IRS rules. If the two-letter state abbreviation doesn't match the ZIP code you entered, you may see this error. 


Checking that both the state abbreviation and ZIP code correspond to the same location should fix the issue.


Also:

  • Try removing any periods or commas in the address.
  • Delete the school information entirely and type it again manually. Don't copy and paste.

If the issue persists, reach out to TurboTax support for assistance:

TurboTax Customer Service


 

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