I have not received my Iowa refund. When reentered to TurboTax it said Iowa was incomplete but at the time I did it TurboTax said it was filed? So what is the problem?

[bbrennan]

So you are saying that the Iowa has not been e-filed yet? Is it done from you or do I need to do something?

[IreneS]

Your state return(s) will show a status of incomplete if you filed your federal return by itself (or with another state). 

If your federal return has been accepted you can e-file your state return.  E-filing a state by itself is only allowed once a federal return is accepted. 

To access your state return(s), after filing your federal return, please follow these steps: 

1. On the Overview page, click on My TurboTax > My Tax Timeline.  [See Screenshot #1, below.]
2. Click on Continue my [state] return.  [Screenshot #2]
3. If you have not completed your state return, click on the State Taxes tab.  If you have completed your state return, click on the Review tab and go through the prompts to file your state return.  [Screenshot #3]