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protected_n_tx_b
Level 1
Oct 26, 2019 2:16 AM UTC
Question

your software sucks

Am currently attempting to complete and file our 2017 taxes. I downloaded the 2017 software and having multiple issues. Please have a professional call me!!!!

    3 replies

    Critter
    Critter
    Level 15
    Oct 26, 2019 2:20 AM UTC

    No one will call you ... you must call them on Monday :    

    Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

     

    Now in the meantime can you describe the issue better ?  If you can someone on this forum may be able to help you over the weekend....  did you install and update the program ?   

      Critter
      Critter
      Level 15
      Oct 26, 2019 2:21 AM UTC
      Also ... the 2017 return must be paper filed ... in the FILE tab your only choice it to mail in the return at this late date.
        VolvoGirl
        VolvoGirl
        Level 15
        Oct 26, 2019 2:28 AM UTC

        Are you trying to finish a return you started online?  Did you see this?   How to finish a prior year online return   https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online/00/26322

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