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"Your Principal Residence Information" page, update the County field to a valid county name. County name is case sensitive

Where can I make this change using the online form.  I'm getting a Reject Code /CA-Return/CA-Return error
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1 Reply
LenaH
Employee Tax Expert

"Your Principal Residence Information" page, update the County field to a valid county name. County name is case sensitive

If your return is being rejected after updating your county, it is important to note that the county name is case sensitive. The first letter of every word should be capitalized and you should only type the name of the county. For example, if you lived in Los Angeles county, you would just write "Los Angeles". 

 

You can fix this error on the Principal Residence Information screen in TurboTax.

 

You can get to this screen in TurboTax by following the steps below:

  1. Click on State on the left column. 
  2. Confirm that a resident return in the State of California is being filed. 
  3. Click continue.
  4. Answer the questions about your 2019 filing.
  5. On the next screen, titled Your Principal Residence, enter your county of residence.

Once the California county is entered as described above, you can continue to refile your return. 

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