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Receiving a 5071Cletter by mail,following the online steps,my information error until,24hrs to access again! What the crap?

I don't understand. The website: idverify.irs.gov. Being this is my FIRST filing year, i'm 100% Rookie of the Year!!
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Receiving a 5071Cletter by mail,following the online steps,my information error until,24hrs to access again! What the crap?

You can opt out of the process at any time and contact IRS using the toll-free number listed on your 5071C letter

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