Trying to finish taxes and need 6 digit code and there is an old email address. Please use [PII]
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The 6 digit verification code can only be sent to the registered account email.
If you are able to sign in to your account, you can change the email address associated with the account. To do so:
If you are not able to sign into your account you can try to recover your password by clicking the "I forgot my user ID or password" link on the sign in screen. Enter your user id and continue, then select the "Recover my account a different way (takes longer)" option and continue.
If this doesnt work either, you'll need to contact customer support for further assistance.
You can also have your verification code sent via text. Here's how to do so:
*Double check that your phone number is up to date
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csowers2932-yaho
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