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judeemc
New Member

Yes, my husband died in September, 2017. I know I have to file as single for 2018 and set up new account. It won't let me.

Every time I try to set up a new account it bring me back to last year's.  I'm in a loop of some kind.

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1 Reply

Yes, my husband died in September, 2017. I know I have to file as single for 2018 and set up new account. It won't let me.

Try deleting your web browser history, cache and cookies.  You might also check the preferences to see if your browser is set to auto-log you in on the old account, and then delete the old account from the list if necessary.

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