Why am I being charged $39.99? I thought it was free or only $19.99?

[janetm1104]

I do not remember being told there was a charge for having what I owe for the Turbo Tax service taken out of my Federal refund. Can I just pay what I owe you with my credit card and not have it taken out of my Federal refund?

[VolvoGirl]

Yes if you haven't filed yet.
How to remove the Refund Processing Service charge   https://ttlc.intuit.com/replies/5007885