Wrong email address printing on state return

Forum|Forum|3 years ago
March 19, 2023
2 replies
10 views

My intuit account has my current email address. However, when I use Turbotax Desktop for Mac, my state tax return automatically fills in an old email address of mine under the signature lines. I can't find where to get that corrected (other than overriding the field), so that the correct information transfers to next year's tax return as well. Anybody know how to correct this? Thanks!

ee-ea

Alumni - Champ

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-status/update-turbotax-account-information/L0YoC0H31_US_en_US?uid=lfgai5mc

TerukoL

Level 13

Follow these steps to update your TurboTax account email, phone number, mailing address, or password:

Sign in to your Intuit account
To update your user ID, password, email address, or phone number, select Sign in & security
To update your name, date of birth, address, or occupation, select Personal info

However, if this does not resolve your issue, please click the link to contact TurboTax customer support.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

debbiek405Author

Level 2

Thank you for your suggestion. However, my email is already correct in my Turbotax account. That is not the issue. When I import a previous year's tax return and transfer the information, it is transferring an old email address (that has not been active for years) onto my current year's tax return.