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V
vbarrio
Level 2
November 23, 2019
Question

Woops! We hit a snag loading your data. Please try again.

  • November 23, 2019
  • 3 replies
  • 32 views

I am attempting to download myTurboTax 2019 software and get the Subject message. HELP!

3 replies

VolvoGirl
VolvoGirl
Level 15
November 23, 2019

Try downloading it using a different browser.  I only found this FAQ.  Maybe the workaround will work for your situation 

https://ttlc.intuit.com/community/tax-topics/help/turbotax-advantage-we-re-hitting-a-snag-error-when-updating-billing/01/858822 

 

    H
    huskypaint
    Level 2
    March 10, 2024

    Ran into the issue on chrome, was able to download on edge browser

    GabiU
    GabiU
    Level 13
    November 25, 2019

    If you continue to get this message, please attach a screenshot to this thread so we can assist you! 

    **Say "Thanks" by clicking the thumb icon in a post . **Mark the post that answers your question by clicking on "Mark as Best Answer"
    C
    cjowens3014
    Level 2
    January 18, 2020

    Still getting this message over and over again.

    M
    moross4
    Level 2
    December 12, 2020

    I keep getting the message: Whoops, We hit a snag loading your data.    HELP

    S
    ssunshine007
    Level 4
    December 13, 2020

    I am a victim of identity theft Bank Of America told me I had two payments one was in the amount of $13,131.09 and the other one was $5058.14. Two different cars went to two different places. One was in Yuma that address was [removed address].I’ve also taken loans out in my name I have 25 credit cards they took out of my name their loans they have taken out of my name

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