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boohusky
New Member

Wont let me login for taxes

What to do if my system isn't up to date for the turbo 2019

 

3 Replies
EbonyA
Intuit Alumni

Wont let me login for taxes

You will need to update your system to meet Turbo Tax's minimum requirements; I have provided FAQ's below to advise on what those are:

 

https://turbotax.intuit.com/personal-taxes/online/system-requirements

 

https://ttlc.intuit.com/community/system-requirements/help/turbotax-online-system-requirements/00/25...

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boopin728
New Member

Wont let me login for taxes

I've updated my browser but still won't let me log in. Keeps taking me right back to the "need to update page". Please advise. I've actually updated it twice now.

KatrinaLO
Intuit Alumni

Wont let me login for taxes

This issue may be resolved by clearing your cache and cookies on your browser. Please see the following instructions on how to clear your cache.

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

 

See here for instructions on clearing your cookies.

https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

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