turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

boohusky
New Member

Wont let me login for taxes

What to do if my system isn't up to date for the turbo 2019

 

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
EbonyA
Intuit Alumni

Wont let me login for taxes

You will need to update your system to meet Turbo Tax's minimum requirements; I have provided FAQ's below to advise on what those are:

 

https://turbotax.intuit.com/personal-taxes/online/system-requirements

 

https://ttlc.intuit.com/community/system-requirements/help/turbotax-online-system-requirements/00/25...

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
boopin728
New Member

Wont let me login for taxes

I've updated my browser but still won't let me log in. Keeps taking me right back to the "need to update page". Please advise. I've actually updated it twice now.

KatrinaLO
Intuit Alumni

Wont let me login for taxes

This issue may be resolved by clearing your cache and cookies on your browser. Please see the following instructions on how to clear your cache.

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

 

See here for instructions on clearing your cookies.

https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies