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How to change the free e filing state in the program i downloaded two states and paid for one of the downloads

I have to file to 2 states, I need to change my free version of the state how do I do this?

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4 Replies

How to change the free e filing state in the program i downloaded two states and paid for one of the downloads

With the desktop software there is a charge to e-file any state return (you can mail in the state return to avoid the e-file charge).  You get one free State program with the desktop software.  If you downloaded the wrong free state program you would need to contact TurboTax support.

What if I accidentally downloaded the wrong state program?
LeeMpls
New Member

How to change the free e filing state in the program i downloaded two states and paid for one of the downloads

I did contact Support and it was an endless loop of phone queries. I was never able to talk to someone.

I called "1-800-446-8848".

I went to file my Federal and State taxes and it wants to charge me for the State which is supposed to come free with (one time). 

How to change the free e filing state in the program i downloaded two states and paid for one of the downloads

I loaded a cd and it asked me to identify a state of residence and a state of non-residence.  How do I reverse the state resident - non-resident designation?

JotikaT2
Employee Tax Expert

How to change the free e filing state in the program i downloaded two states and paid for one of the downloads

Please see the attached link for steps on how to correct your state input.

 

How do I correct my state input

 

What if I accidentally downloaded the wrong state?

 

If you are still having issues after performing the steps above, please contact us using the link below for additional assistance.

 

How do I contact TurboTax?

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