Skip to main content
TurboTax
Community
TurboTax
TurboTax
J
jbgusty1
Level 2
January 17, 2026
Question

Windows 10

  • January 17, 2026
  • 3 replies
  • 12 views

WTF. I bought the program and then you tell me I have to upgrade? This is total BS.No where on any ad was I informed of this. Another rip off attempt by TurboTax.

    3 replies

    M-MTax
    M-MTax
    Level 15
    January 17, 2026

    The Windows 11 requirement has been widely known and made available since the middle of the Summer of 2025. It's also in the system requirements.

      DoninGA
      Level 15
      DoninGALevel 15
      Level 15
      January 17, 2026

      You only needed to scroll down the page - https://turbotax.intuit.com/personal-taxes/compare/desktop/

       

      Product download, installation and activation requires an Intuit Account and internet connection. Product limited to one account per license code. Operating systems required: Windows 11 (64-bit), macOS Sonoma 14 or later. Software will not install on Windows 10, macOS 13 or earlier operating systems. Please confirm your operating system prior to purchase. See full system requirements

      baldietax
      baldietax
      Level 12
      January 17, 2026

      no one is being ripped off, if you missed the system requirements and bought the wrong s/w, you can request a refund here

       

      https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US

      TurboTax flag icon

      Unlock tailored help options in your account

      Create an account
      TurboTax Expert Assist
      TurboTax Expert

      Get answers to all your tax questions

      Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

      Explore your options
      Terms & ConditionsAccessibility statement
      Sitemap
      Intuit
      TurboTax Credit Karma QuickBooks MailChimp

      ©1997-2026 Intuit, Inc. All rights reserved.
      Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

      Security Certification of the TurboTax Online application has been performed by C-Level Security.

      By accessing and using this page you agree to the Terms of Use.

      About Cookies Manage cookies

      TRUSTe nResult Certified e-File C-Level Security Certification
      Intuit
      TurboTax Credit Karma QuickBooks MailChimp

      © 2026 Intuit Canada ULC or its affiliated companies. All rights reserved. Intuit, QuickBooks, QB, TurboTax and ProFile are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

      Copyright © Intuit Canada ULC, 2026. All rights reserved.

      About Cookies Manage cookies

      Intuit
      TurboTax Credit Karma QuickBooks MailChimp

      © 2026, Entreprises Intuit Canada ULC ou ses sociétés affiliées. Tous droits réservés. Intuit, QuickBooks, QB, TurboImpôt et ProFile sont des marques déposées d’Intuit Inc. Les modalités, prix, fonctions et options de service et de soutien peuvent changer sans préavis.

      © 2026, Entreprises Intuit Canada ULC. Tous droits réservés.

      À propos des témoins Gérer les témoins