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chipun
New Member

Will you provide ASL interpreter for Live CPA Help? How can I understand them without interpreter since I am deaf?

 
2 Replies
Critter
Level 15

Will you provide ASL interpreter for Live CPA Help? How can I understand them without interpreter since I am deaf?

I believe that communication can be thru emails ... ask TT support directly ...

Use this website to contact TurboTax support for this situation:

https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

 

KittyM2
Expert Alumni

Will you provide ASL interpreter for Live CPA Help? How can I understand them without interpreter since I am deaf?

Unfortunately, TurboTax does not currently provide American Sign Language (ASL) services. Communication with your Tax Pro would be via email.

 

Alternatively, I believe you could use the free, Federally reimbursed Video Relay Service (VRS) for people who use American Sign Language and who also use a webcam and the Internet or a videophone and high-speed Internet access. You will be discussing sensitive financial data, so this may not be the best choice, but it is an option. 

 

 

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