If TurboTax Desktop won't open after an update, try the following:
Troubleshooting Steps:
- Restart Your Computer: A full reboot often resolves post-update launch issues.
- Run as Administrator: Right-click the TurboTax icon and select Run as administrator to bypass permission issues caused by updates.
Fix Installation Issues:
- Clear Cache/Cookies: Clear your browser cache and cookies as this can affect the software's ability to update.
- Repair Installation (Windows): Open Control Panel > Programs > Programs and Features, right-click TurboTax, and select Change/Repair.
- Uninstall and Reinstall: If the repair fails, uninstall TurboTax, restart your computer, and download/install a fresh copy from the official site.
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